Customer Support and Help Desk
ATC assists the end user to find the solution of the problem, carefully and kindly listening to the purpose of the Customer. Our engineering team has the expertise and product knowledge not inferior to the producer. When a company sells its products to an end user, the company has the duty to cope with various inquires, requests and troubles occurring from the Customer itself. For a company, it is a big burden to cope with it.
In addition, we furnish maintenance service assistance as specified by the maintenance instructions of the producer and can perform feedback for product improvement through analysis of the trouble outbreak situation. ATC fully supports the business of the Customer with its support center.